Accessibility and special‑needs practicalities at Abbey Resort
Abbey Resort and Avani Spa is wheelchair accessible in public areas and guest spaces, and the Avani Spa has separate adults-only wellness areas with an age minimum of 16. Accessible bathroom features (walk-in showers/benches) and accessible parking at the spa are noted; confirm specific room accessibility and any mobility equipment needs with the resort before booking.
In this guide
- Overview: what accessibility looks like here
- Getting there and arrival practicalities
- Accessible guest rooms and bathroom features
- Mobility around the property and meeting/event spaces
- Avani Spa accessibility and age rules
- Pools, family areas and safety considerations
- Dining, service animals and other guest policies
Overview: what accessibility looks like here
The property reports wheelchair accessibility throughout common areas and guest spaces, with accessible parking noted at the spa and an accessible path of travel to core facilities.
The resort operates both family-friendly areas (children’s pool, kids’ activities) and the Avani Spa Atrium, an adults-only wellness area limited to guests aged 16 and older, so families and adults seeking quieter spaces have separate options.
- Wheelchair-accessible common areas and guest spaces
- Accessible parking at the spa
- Adults-only Avani Atrium pool and wellness rooms (16+)
Getting there and arrival practicalities
The resort address is 269 Fontana Boulevard, Fontana, Wisconsin. Standard check-in begins at 4:00 PM and standard check-out is at 11:00 AM; a later check-out may be available for a fee, subject to availability.
At check-in you must present a government-issued photo ID and a credit card for incidentals. The resort accepts major cards and cash; confirm any needed accessible parking or drop-off arrangements with the front desk ahead of arrival.
- Check-in: 4:00 PM (window to 11:00 PM reported on some booking sites)
- Check-out: 11:00 AM (late check-out may be possible for a fee)
- ID and credit card required at check-in
| Airport / Driving | Notes |
|---|---|
| General Mitchell International (MKE) | Nearest main commercial airport per resort materials |
| O'Hare (ORD) | About 80–90 minutes drive reported from downtown Chicago |
| Driving from Chicago | Reported roughly 80 miles; confirm route and accessible parking needs |
Accessible guest rooms and bathroom features
The resort indicates accessible guest spaces and accessible bathrooms are available; images and listings note accessible tiled walk-in showers with benches. Guests with specific mobility or medical equipment needs should request details and room assignments at booking.
Some rooms have outdoor balconies or patios that may not be suitable for very young children; families should confirm room configuration and safety details when reserving.
- Accessible tiled walk-in showers with fold-down benches are documented on-site
- Confirm whether a particular room will have grab bars, roll-in shower dimensions, or lowered amenities before arrival
- Balcony/patio suitability varies by room — check if travelling with small children
| Room name | Beds (as listed) |
|---|---|
| Room, Resort View | 1 King Bed or 2 Queen Beds |
| Room, Pool View | 1 King Bed or 2 Queen Beds |
| Room, with Sofa bed, Pool View | 1 King Bed and 1 Double Sofa Bed |
| Room, with Sofa bed, Harbor View | 1 King Bed and 1 Double Sofa Bed |
| Room, Harbor View | 2 Queen Beds |
Mobility around the property and meeting/event spaces
Common areas, lobbies, restaurants and meeting rooms are listed as wheelchair accessible. The resort advertises elevators and an accessible path of travel to key venues including the conference center and Harbor Ballroom spaces.
If you are attending an event, contact the resort's events or sales team to confirm accessible seating, ramped stages, accessible restrooms in the specific function room, and any AV placement needs.
- Elevators and accessible paths reported throughout main buildings
- Conference and ballroom spaces are large and divisible — request accessibility details for your specific room
- Notify the resort in advance of any special accommodation needs for conferences or weddings
Avani Spa accessibility and age rules
Avani Spa is a separate full-service spa area with a private Atrium pool, whirlpool, sauna, salt and steam rooms. Access to those wellness areas is limited to guests aged 16 and older.
Day passes and spa access: daily admission to Avani Spa’s wellness areas is complimentary for guests 16+ who book a qualifying spa service, while day passes are sold only on-site and availability can be limited on busy weekends or holidays — confirm pricing and on-the-day availability with the spa desk.
- Avani Spa hours reported: Mon–Sat 6:30 AM–7:00 PM; Sun 6:30 AM–6:00 PM
- Spa wellness areas limited to ages 16+
- Day passes for spa are sold only on-site and may be limited on busy days
| Spa feature | Access / note |
|---|---|
| Avani Atrium pool, whirlpool, sauna, steam, salt room | 16+ only; spa guests who book qualifying services may have complimentary access |
| Treatment rooms (including couples suites) | Available by appointment; call spa desk for accessibility or group needs |
| Spa day pass | Sold on-site only; availability subject to demand |
Pools, family areas and safety considerations
The resort operates two outdoor pools (seasonal) — a family pool and an adults-only pool — plus an indoor pool that includes a children's wading pool and a waterslide. The Avani Atrium pool is separate and limited to spa guests aged 16 and older.
Seasonal outdoor pools typically operate in summer months; fenced areas and a children’s wading pool are noted for family safety, but mobility-assistance needs around pools should be discussed with the resort before arrival.
- Indoor pool includes a children’s wading pool and waterslide
- Two outdoor pools are seasonal (summer months reported)
- Avani Atrium adults-only pool: 16+ and tied to spa access
Dining, service animals and other guest policies
On-site dining options include 240° West (breakfast and dinner), Waterfront Restaurant & Bar (casual harbor dining, no reservations needed), Bar West, Café Latte and the seasonal Gazebo Grille. Restaurant access and indoor seating are reported as accessible, but confirm specific table locations or patio access if you require level entry.
Pets are not allowed, but service animals that meet ADA regulations are permitted and exempt from fees. The property is smoke-free throughout indoor common areas and guest rooms.
- Service animals allowed (ADA-compliant) and exempt from fees
- Property is smoke-free
- Confirm accessible seating or companion seating at restaurants in advance
